Considering the needs and expectations of our Customers, Patients, External Providers & employees and Business growth, Al Mojil Drug Company will restructure the Organization to meet the upcoming challenges and objectives.
Restructuring includes Re-Assess the Titles, Functions, Departments, Compensation, benefits, roles & responsibilities, accountabilities, authorities, Competencies according to the best practices and the industry standards
Al Mojil Drug Company will continue its focus of business strategy from product oriented to quality oriented. Quality Management System is established to improve the quality of the services and products based on ISO 9001:2015.
By 2020, AlMojil Drug Company shall implement the GDP requirements (Good Distribution Practices) and aims to be certified.
Al Mojil Drug Company shall explore the opportunity of B2C type of Ecommerce businesses (online selling) to enhance the selling. AMD sales team intends to sell their products through online shopping cart. AMD will initially focus on products other than controlled (as per Kuwait rules and regulations) such as unclassified Pharma products, Nutritional products, Beauty & Cosmetics products, innovative medical devices (individual use) and food supplements.
Al Mojil Drug Company will implement employee motivation program to encourage the employees and utilize their potential. Employee motivation program includes the Job Evaluation, KPI setting, Monitoring of KPI’s, Appraisal on yearly evaluation and rewarding them accordingly.
AMD will also implement Employee Suggestion Program on quarterly basis. This will give the opportunity to present his/ her suggestion to the “selected committee”.
Committee will select the best suggestion and reward them accordingly. Suggestions should contribute the organization to save the cost, enhance the process, reduce the time consumption, increase the revenue etc.
Al Mojil Drug Company is committed to enhance its infrastructure by adopting the new technologies to provide a better, secure, accurate, speedy and advanced network and devices to its interested parties (Customers, Suppliers and employees). The below enhancement program will support us to fulfill our commitment as mentioned above.
Al Mojil Drug Company is committed to increase the level of Customer satisfaction by adopting new methodology called CRM.
What is Customer Relationship Management? Customer Relationship Management (or CRM) is a phrase that describes how your business interacts with your customers.
Most people think of CRM as a system to capture information about your customers. However, that is only a part of the picture. CRM involves using technology to gather the intelligence you need to provide improved support and services to your customers. In other words, CRM is also about what you do with that information to better meet the needs of your existing customers and identify new customers, resulting in higher profits for you.
Distribution System: Al Mojil Drug Company realizes the need for redesigning the distribution system with more assets and system tools. Redesigning of distribution system includes increasing the number of vehicles with various temperature range, GPS tracking, FMS (Fleet Management System) module connecting with ERP covering maintenance schedule, warranty records, fuel consumption and idle hours, transit temperature validation etc.
Al Mojil will also find out the competent service providers to provide the better distribution services as per the GDP standard (out sourcing).
AL Mojil Drug Company realizes the requirement of single roof operation to ease the communication, maintain the transaction accuracy, better management of inventory, reduce the time consumption, optimum utilization of resources and accommodate the new range of products.
AMD expected to acquire the warehouse with the capacity of minimum 10000(10K) square meter with different temperature zone. It should be a “state of art” warehousing facility with dedicated area for each purpose, various type of racking with barcoded labels, ERP system with RF capability (Radio Frequency), complete traceability, multiple docks with ramp, various MHE’s (Material Handling Equipment), 24/7 operations, offices for AMD & Supplier employees, meeting rooms, prayer rooms, break rooms, Training rooms and food court etc.
To utilize the opportunity of Government’s new health care policy change (more weightage to private sectors and reduce the dependency on Government Hospitals) Al Mojil Drug Company will introduce independent special projects to establish private hospitals, chain pharmacies, Labs and reference labs. AMD will also make an investment into manufacturing sector to manufacture its own branded products.